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The app also comes with an open API, allowing property management companies to integrate Parcel Pending directly into their existing apps and systems. Residents can use the app the receive notifications, set vacation mode, view package history, and open lockers without inputting a code. One differentiating feature of Parcel Pending is their resident mobile app. The systems also come with an analytics dashboard that provides insight into how the lockers are being used. They include several management features, including infrared sensors inside each locker that tell managers which units are in use. Parcel Pending systems are built for property managers just as much as residents. Put customized lockers in your community, like these at ADIDAS headquarters. Each system starts with a single tower that includes a touchscreen, and then additional towers are added as needed. Properties can have as few as six lockers, and there is virtually no upper limit. Parcel Pending, like other smart locker systems, is modular, which allows you to mix and match different setups to suit your needs.
#Parcel pending customer service code
They plug in the code and retrieve their package. Then the resident receives a notification that a package has been delivered, along with a unique code to access the locker. They insert the package into the locker and shut the door. It works like this: When package couriers come to the property, they use the system’s touchscreen to find the resident and open a locker. As a smart package management system, Parcel Pending handles deliveries with self-service lockers for residents and delivery people.
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Property managers are eagerly seeking out new solutions to solve this ever-growing problem. That number almost doubles during the holidays.
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The average multifamily community receives 150 packages a week.
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